The core components of the Continual Improvement Programme are the Business Process Models and the Management System. They are built to comprehensively represent the Organisation's operations. From these 2 components, the Management Dashboard is built to keep a "finger on the pulse" on the Organisation's operations and the bottom line.

The Business Process Models are built by talking to all relevant staff and management and through operations' observation. The deliverable is an accurate diagrammatic representation of the Organisation's operations and processes, available in paper and electronic forms. This becomes the basis for building the Management System and the Management Dashboard that are then used to enable continual improvements.

In most organisations, the Management System will already exist but not perhaps in a diagrammatic form for all to see and improve.

The key benefits of Business Process Modelling are :-

1. The business processes can be pinned to the wall for visibility.

2. The business processes and the interactions BETWEEN them become visible to all interested parties.

3. All interested parties can “see” how their organisation currently operates.

4. All interested parties can become pro-active NOT re-active and spot bottle-necks / improvements, anticipate & prevent problems BEFORE they occur, reducing costly solutions and damaged customer relations.

5. Visibility means any party can suggest improvements to top management.

6. Improvements can result in minimising risks, cutting wastage and/or enhanced customer relations via more efficient and effective working methods.

7. ISO 9001 standard can be achieved including Certification by the British Standards Institution.

8. All interested parties will feel a stronger bond with their organisation as they are able to suggest improvements, enabling employee loyalty and retention.

9. Employee retention means knowledge of the business is retained, helping to further improve the organisation’s business operations and hence the bottom line.

10. Management Dashboard can be built to "Keep a finger on the pulse" on the operations.

11. The existing Management System can be enhanced or a new one built if it does not already exist.

All of the above can be achieved by engaging us to create the business process models of your organisation. The cost is tailored around your budget. Please feel free to use the Contact Us page to request a no obligation proposal if you wish to create business process models, a new / enhanced management system and a management dashboard for your organisation and / or want to achieve Certification by the British Standards Institution.